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Privacy Policy

Effective date: 19 October 2026

This Privacy Policy explains how Emilda Solutions Private Limited, operating as Emilda & Co (“Emilda”, “we”, “us” or “our”), collects, uses, shares and protects your personal data when you visit emilda.co, fill in a form on our website or on social media, contact us, or work with us as a client.

We process personal data in line with India’s Digital Personal Data Protection Act, 2023, the rules made under it, and the Information Technology Act, 2000. By using our website or sharing your details with us, you agree to the practices described here.

Emilda Solutions Private Limited is registered in India at 1st Floor, Carino Inc, Pooladikunnu Junction, Eranhikkal P.O., Kozhikode, Keralam 673303.

1. Information we collect

Information you give us

Information from advertising platforms

When you submit a lead form in one of our ads on Facebook, Instagram or other platforms, that platform shares the details you entered with us. This usually includes your name, phone number, email address and your answers to the form’s questions.

Information collected automatically

When you visit our website, we and our service providers may collect your IP address, browser and device type, pages visited, time spent on pages, and the website or ad that brought you to us. We collect this through cookies and similar technologies (see section 3).

Information from client projects

When a business engages us, we may access its operational, sales, stock or staff data to deliver our services. We handle that data only under our agreement with that client and only for the agreed work.

2. How we use your information

We use your personal data to:

We process your data on the basis of the consent you give when you submit a form or contact us, or for other uses the law allows, such as meeting legal requirements. You can withdraw your consent at any time (see section 6). Withdrawing consent does not affect processing that happened before you withdrew it.

3. Cookies, pixels and advertising

Our website uses cookies and similar tools to understand how visitors use the site and to measure and improve our ads. These may include:

These providers may collect information about your visit and process it under their own privacy policies. We do not use these tools to identify you by name from your browsing alone.

Your choices: You can block or delete cookies in your browser settings. You can control the ads you see on Facebook and Instagram in Meta’s Ad Preferences, and on Google in My Ad Center. Blocking cookies may affect how parts of the website work.

4. Who we share your information with

We do not sell or rent your personal data to anyone.

We share it only where needed, with:

If Emilda is ever involved in a merger, acquisition or sale of its business, your data may be transferred as part of that deal, and this policy will continue to protect it.

5. How long we keep it and how we protect it

We keep your personal data only as long as we need it for the purpose you shared it for, or as long as the law requires. Enquiry and lead details that do not become a client relationship are kept for up to 24 months and then deleted. Client records are kept for the length of the engagement and afterwards for as long as tax and legal obligations require.

We use reasonable technical and organisational safeguards to protect your data. These include access controls, password-protected systems and limiting access to staff who need it. No method of transmission or storage is fully secure, but we work to protect your data and will notify you and the authorities of a personal data breach as the law requires.

Data we access during client projects is treated as confidential. We use it only for the agreed work and handle it under the terms of our client agreement.

6. Your rights and choices

You have the right to:

To use any of these rights, or to ask us to delete your data, email emildasolutions@gmail.com or WhatsApp +91 94038 90933 with the subject “Data request”. Tell us your name and the phone number or email you shared with us. We will respond within 30 days.

To stop marketing messages, reply “STOP” to any WhatsApp or SMS message from us, or use the unsubscribe link in our emails.

7. Children’s data

Our services are meant for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has shared their data with us, contact us and we will delete it.

8. Data stored outside India

Some of our service providers, such as cloud, email and advertising platforms, may store or process data on servers outside India. Where this happens, we take reasonable steps to make sure your data stays protected, and we follow any restrictions set by the Government of India.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with its effective date at the top. If we make an important change, we will tell you on our website or by contacting you directly.

10. Grievances and contact

If you have a question or complaint about how we handle your personal data, contact us using the details below. We will acknowledge your complaint within 48 hours and aim to resolve it within 30 days.

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